Towards Adaptive Service Development

In the dynamic e-Business environment, it is desirable for a service to meet the requirements of different users. The current available technologies rather supports a service with a single fixed business process without considering user needs. Such design makes it difficult for user to integrate the provided service, hence obstruct the service provider to expand the business. In this paper we proposed an alternative service design method Adaptive Service Design. Inspired by the concept of Abstraction and Polymorphism in Object Oriented Computing, service adaptation allows an Abstract Business Process class to be configured by Policy and user required interface, hence dynamically generate multiple business processes to meet different user interaction requirements.